20 employees have finished their education in innovation and user involvement and have the right to call themselves innovation agents.
The 20 employees will be a part of the region’ corps of innovation agents in the psychiatrics and in the social area. The new innovation agents can now bring their education with user involvement and innovation into their daily work at the hospitals.
Innovation is about management, processes and craftsmanship
The participants of the education have been through six intensive days that has taught and trained them in how to complete innovation projects.
They have learned to think management and to have the right mindsets in connection with innovation projects. They have added new methods and tools that characterize innovation, they know the different processes involved and are therefore better equipped to facilitate and complete innovative projects.
User involvement and innovation in the real world
During their education, which started in February 2015, the participants have taken a starting point in a problem field from their clinical daily life. On their last day of education, 10th of December 2015, the participants presented the specific solutions they have developed throughout their course of education.
When the patient is discharged
Several of the participant’s problem field revolved around the challenges in connection with discharging patients.
This was the case for the project at the spinal surgery department in Middelfart, where the deputy head Bente Damsbo Jørgensen and physiotherapist Lisbeth Storm investigated what was needed in order for the patients to be better equipped to manage the time shortly after being discharged from the hospital. Based on the investigative approach with data gathering, analysis and idea generation, they have written the foundation for something that will optimize the process surrounding the discharging of their patients; this decision is now up to the management to revise and follow through on.
– It has been a challenge to fit the education for innovation agent, into the clinical every day and still achieve continuity. The biggest gain is that I have new tools, one of them is the facilitator role which is entirely new to me says Lisbeth Storm.
Joint Medicine Card (FMK) helpers to strengthen the use of FMK
At the university hospital of Odense, about half of the departments are still not using the Joint Medicine Card. Helle Andersen, IT-project manager in Clinical IT set out to do something about this:
– I wanted to make the clinicians feel safer by using the Joint Medicine Card.
Through an investigative approach with interviews, data analysis and workshops with idea generation, Helle Andersen has developed a series of concepts that could strengthen the use in the departments. This could be by offering a specific person to call for help, on how to use the Joint
– Everything around patient involvement was new to me. I now have tools to get new ideas and I have learned to work with the ideas. In addition, it is fun to observe, Helle Andersen states about her new education as innovation agent.